A key way of ensuring that changes become embedded in the working practice of the business is through the implementation of formal, written policies on recruitment and retention.

The idea of formal policies may be initially off-putting for small employers with limited time and resources who may imagine a lengthy and complicated process. However, developing policy is often about simply writing down and formalising the good practice that is already happening within a business.

The areas where you could encourage employers to develop formal policy and procedures include:

• Recruitment and selection
• Equal opportunities and diversity
• Staff development
• Managing stress and mental health

Click here for guidance and sample policies.

Implementing standard policies and procedures can also bring real benefits to both employers and their staff.

For employers it can help to:

• Increase the chances of recruiting staff who have the skills they need.
• Reduce staff turnover and increase staff motivation
• Give customers a clear message about the company’s commitment to diversity issues
• Ensure that there are clear and consistent procedures to follow when problems arise which can help to deal with issues before they turn into a major difficulty
• Reduce the risk falling foul of equalities legislation

For staff it can help to:

• Protect them from discrimination and harassment
• Ensure consistent treatment of all staff
• Provide a consistent process for professional development and career progression
• Provide a clear and consistent framework for dealing with problems